Failure to launch RMgr: ReportServerVirtualDirectory

Last Post 21 Jul 2008 02:40 PM by jmaikido. 1 Replies.
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jmaikido
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20 Jul 2008 10:48 PM
Hi Listers,

When attempting to launch the Report manager for the first time, the page fails to launch, stating:
An error occured while parsing the configuration file. The ReportServerVirtualDirectory element is missing.

There's not much around on the web. Can anyone assist?

TIA,

John
jmaikido
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21 Jul 2008 02:40 PM
hi russell,
thnx for your reply. I have two db servers, both installed with RS 05. One can launch RM, but the other throws the VirtualDirectory error. Unfortunately I did not perform the installs. these were handled through a contracted IT support company. On the server that can launch RM, i noticed that when i launch the config tool the Initialization option can be selected, but on the server that doesn't launch RM, the Initialization option in the config tool is greyd-out and cannot be selected. Perhaps the issue extends further than simply the V directory. Would you sugeest a re-install of RS05?

Thanks,
John


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